Open Enrollment: Lessons from the Field (UPDATED)

January 4, 2016

California has been one of the nation’s leaders in implementing the ACA. This paper looks at the enrollment successes and delivery systems performance reported in our regional workgroups in the San Diego, Orange, North Central, Bay Area, Central Coast and Central Valley counties. We look closely at what factors lead to great success in Medi-Cal and Covered California outreach and enrollment efforts, and also discuss ongoing challenges.

The paper has been updated with information collected from ITUP’s regional workgroups in the North Rural, Inland Empire and Los Angeles regions. We hope it will be useful to all our workgroup participants as we enter year three of Open Enrollment.

Download the updated report here: Open Enrollment: Lessons from the Field (Updated on January 4th)